1. Shipping Destinations
We currently ship to  "the U.S., Canada, and the UK".ect

For international orders, customers are responsible for customs fees, taxes, or import duties (if applicable).

2. Processing Time
Orders are processed within 7-10 business days (excluding weekends/holidays).

During peak seasons (e.g., Black Friday), processing may take longer (we’ll notify you if delays occur).

3. Shipping Methods & Costs
Standard Shipping：7-15 business daysTracked
International Shipping:10-30 business days    Calculated at checkout    Subject to customs delays
4. Order Tracking
Once shipped, you’ll receive a tracking number via email.

Track your order here: [Carrier’s Tracking Link, e.g., USPS, FedEx]

5. Delivery Issues
Failed Deliveries: If a package is returned to us due to an incorrect address, we’ll contact you to reship (additional fees may apply).

Lost/Damaged Packages: Contact us within 3-5 days at [Your Email] with your order number and proof of damage (photos). We’ll resolve the issue promptly.

7. Holiday/Peak Season Schedule
Deadline for Holiday Delivery: Order by [Date] for arrival before [Holiday].

Shipping delays may occur during:

Black Friday/Cyber Monday

Christmas/New Year

Other major holidays

8. Contact Us
For shipping questions, email:
📧 service@lityflow.shop
Business Hours: 10:00am—17:00pm